Our Privacy Policy

Privacy Policy
Effective date: 1st January 2025
1. Introduction
Welcome to Cognitive Tasking.
Cognitive Tasking (“we”, “our”, “us”) operates the cognitive-tasking.com website (the “Service”).
This Privacy Policy explains how we collect, use, and protect personal data obtained from visitors and users of our Service. It also outlines the rights you have concerning your data and how you can exercise those rights.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless defined otherwise here, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
2. Definitions

Service: The cognitive-tasking.com website operated by Cognitive Tasking.
Personal Data: Information that identifies an individual, either on its own or when combined with other information.
Usage Data: Data automatically collected from your interaction with the Service, such as IP address, browser type, and pages visited.
Cookies: Small text files stored on your device to enhance your user experience.
Data Controller: The entity responsible for deciding how and why personal data is processed.
Data Processor: A third party that processes personal data on behalf of the Data Controller.
Data Subject: The individual whose personal data is collected and processed.
User: The individual using our Service, also referred to as the Data Subject.

3. Data Collection and Use
Personal Data: We may ask you to provide certain information, such as:

Your name
Email address
Telephone number
Postal address

We use this data to:

Provide, maintain, and improve the Service.
Communicate updates and offers.
Respond to queries or requests.

Usage Data: We automatically collect information about how you use our Service, including:

IP address
Browser type and version
Pages visited
Time spent on pages
Device information (e.g., operating system and browser type)

Cookies: Cookies are used to:

Enable certain functions of the Service.
Understand user behaviour and improve performance.
Provide personalised content.

You can set your browser to refuse cookies, but this may limit your ability to use certain features.

4. Legal Basis for Processing
We rely on the following lawful grounds for processing your data:

Consent: Where you have given clear consent for specific purposes.
Contractual Necessity: Where processing is required to fulfil a contract with you.
Legal Obligation: Where processing is necessary to comply with legal or regulatory requirements.
Legitimate Interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rights.

5. Data Subject Rights
Under UK GDPR and EU GDPR, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Correct inaccuracies in your personal data.
Erasure: Request deletion of your data (in certain circumstances).
Restriction: Limit how we process your data.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to certain processing activities.
Withdrawal of Consent: Withdraw consent at any time.
Complaints: Lodge a complaint with the ICO or relevant EU authority.

6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. After that, we securely delete or anonymise the data.

7. Data Sharing and Transfers
We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Third parties assisting in delivering our Service under strict confidentiality agreements.
Regulatory Authorities: Where required by law.

If we transfer data outside the UK or EEA, we use safeguards such as Standard Contractual Clauses or adequacy decisions to ensure the data is protected.

8. Data Security
We implement technical and organisational measures to protect personal data, including encryption, access controls, and regular assessments. While no system is fully secure, we aim to protect your data to the highest standard.

9. Children’s Privacy
Our Service is not intended for individuals under 18. We do not knowingly collect data from children. If you believe we have done so, please contact us promptly.

10. Policy Updates
We may revise this policy periodically. Updates will be posted on this page. Continued use of the Service after updates constitutes acceptance of the revised policy.

11. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: robert.ottley@cognitivetasking.com